Privacy Policy

Welcome to AddonMaster (“AddonMaster,” “us,” “we,” or “our”). We operate addonmaster.com, plugins.addonmaster.com, and portal.addonmaster.com (collectively, the “Site”). Protecting your privacy is important to us. This notice explains our online information practices and the choices you have regarding the collection and use of your information.

WHO WE ARE

WHAT PERSONAL INFORMATION DO WE COLLECT

When you visit our website, we automatically collect non-personally-identifying information and personally-identifying information about your device, including information about your web browser, IP address, time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, Live Chat.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Comments

When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We may also collect information submitted through contact forms that may include (but not limited to) your first and last name, email address. We will use these informations for replying to you through our support, email.

Who we share your data with

We share information with third parties who help us provide our orders and store services to you; for example —

If you request a password reset, your IP address will be included in the reset email.

We accept payments through Paddle. When processing payments, certain data will be shared with Paddle to facilitate and support the payment process. This data includes information necessary for payment processing, such as the purchase total and billing details.

For more information regarding how Paddle handles your data, please refer to the Paddle Privacy Policy.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) and shall seek your consent to use your data for such marketing purposes or to disclose your information to any third party for such marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the consent forms we use when collecting your personal data.

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information
be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

GDPR Compliance

We are implementing the GDPR principles to become GDPR compliant. The General Data Protection Regulation (GDPR) of Europe, is the latest privacy
regulation and policy that will be implemented in May 2018 all over the world. We are working strictly to bring transparency to our data uses – how we are going to collect, store and use our customers and users’ (your) data.

Addonmaster always takes good care of user data and maintains privacy because it is crucially important to us. From the start of our company, we have maintained strict principles of data protection and privacy.